Question 1

How does Resapass.co work?

Accepted Answer

Resapass is an online travel agency giving access to more than 2 million hotels worldwide. You search, compare and book directly, with no subscription or membership fee.

Question 2

How does the Resapass referral program work?

Accepted Answer

By recommending Resapass to a friend, you receive a €15 discount code as soon as their first stay is confirmed.

Question 3

Do I need a subscription to book on Resapass?

Accepted Answer

No. Creating an account is enough to search for and book accommodation.

Question 4

How are the displayed prices calculated?

Accepted Answer

Prices come directly from our hotel partners and can vary depending on availability, season and property.

Question 5

Can I cancel or modify a booking?

Accepted Answer

Yes, subject to the hotel's conditions (free, partially refundable or non-refundable).

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Frequently asked questions

How can we help you?

How it works

Didn't find your answer?

Resapass Chatbot

Email

Browse by category

Frequently asked questions

BookingsHow does Resapass.co work?

BookingsDo I need a subscription to book on Resapass.co?

BookingsCan I book for someone else?

BookingsCan I book my hotels with Resapass.co?

BookingsWhat happens after I book my hotel?

BookingsWhat is a hotel voucher?

BookingsCan I cancel or modify a booking?

BookingsHow do I cancel my booking?

BookingsHow can I change the dates or travelers of a booking?

BookingsCan I book a hotel without a Resapass account?

BookingsWill I pay extra fees at the hotel?

PaymentHow are my payments secured on Resapass.co?

PaymentWhich payment methods do you accept?

PaymentWill I be charged immediately?

PaymentHow does a refund work?

PaymentWhy are your prices lower than Booking or Expedia?

ReferralHow does the Resapass referral program work?

ReferralDoes the referral code have an expiration date?

ReferralCan I combine my referral code with a promotion?

SupportHow do I contact Resapass support?

SupportWhat should I do if I have an issue when arriving at the hotel?

SupportI didn't receive my confirmation email, what should I do?